Shipping & Deliveries
We only ship through the fastest carriers, for the most accurate shipping times, please Call, Email, or Live chat us!
Most items will ship VIA Fedex with an arrival date of 3-5 days
Large items will ship through LTL with an arrival date of 1-2 weeks
Delivery:
Any item shipping VIA LTL will be delivered via curbside delivery
Please select White Glove or Final Mile delivery at checkout if you need these additional services
Our products are always sent through the fastest shipping carrier. Please allow up to a week for shipping confirmation to be complete and emailed to you
If you are needing any additional services you must contact us first to provide an additional quote
(Not all options are available)
Services:
Curbside(liftgate): Carrier will lower shipment to the ground
Threshold: Dry area delivery(garage/covered patio)*Not inside delivery*
Room of choice: 1-2 men delivering (depending on weight) delivery to designated room of your choice (up to 2 staircases)
White glove (packaging removal): 1-2 men delivery (depending on weight) to designated room of your choice(up to 2 staircases) + package removal
White Glove (Light Assembly):Delivery to designated room of choice (up to 2 staircases) + packaging removal + basic tool assembly up to 30 minutes (Recommended for pre-assembled goods, not recommended for pre-products such as cribs, beds etc. Assembly instructions may be requested upon booking.)
Backorders
All items on backorder are subject to a 10% fee if you are to cancel your order (s)
Elevateeco and our shipping carriers are not responsible for Incorrect shipping addresses. New shipping fees will be invoiced to the customer before product will be shipped to new address.
MY ITEM(S) ARRIVED DAMAGED
If your items unfortunately arrive damaged, you MUST refuse the shipment. After you have refused, send an email to contact@elevateeco.com and we work on getting this damaged item(s) replaced. By signing any release forms you are stating there are no damages on your arrived good and you may be subject to fees.